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Our Philosophy

At zucora we believe we are on a mission to help others.  We describe it simply as: Empowering People to a Better Life.  If we can resolve a customer service challenge quickly, find a way to assist our retail partners, invest in the growth of our fellow employees and find ways to support our business associates, then we will all benefit at the end of the day.  It's that simple.

We Innovate.

Whether it’s developing new programs, overcoming obstacles or finding innovative solutions, our employees have the experience, passion and drive to consistently deliver results for our customers and retail partners. Our unique, custom-created programs provide our retail partners with merchandising solutions that build customer loyalty and increase revenue – all while delivering outstanding customer satisfaction.

We Deliver.

We provide extended service programs, effective home care products, customer care assistance, and problem solving solutions that help our customers achieve maximum enjoyment from their home furnishings. With our highly responsive and innovative approach, we constantly look for ways to help our customers enhance their ownership experience.

We Care.

Our experienced customer care teams are professionally trained and certified. They have the knowledge, technology and passion needed to do the job right. With our international network of highly skilled technicians and professional service partners, we all share a commitment for delivering effective solutions focused on delivering a “wow” experience for our customers.  We also care about our planet and the environment in which we live.  That's why we're focused on developing new products and creating new solutions that are family-friendly and environmentally safe. 

We Believe.

We have a long-standing tradition of giving back to our communities. The communities in which we live and work are supported through countless hours of volunteerism provided by our employees and by our company’s financial support of worthy causes. We believe that together, we can make a difference.

about zucora inc.  zucora is Canada's largest and one of North America's leading manufacturers of specialty care products and providers of home furnishing and appliance protection programs.  With an international network of professional technicians and in-home Service Partners, zucora has earned a widely acclaimed reputation for delivering high-quality, certified customer care programs.